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Shipping & Returns

Order Shipping
I ship orders regularly on Mondays and Thursdays, unless specified otherwise in the item description (eg. custom orders). I only keep small amounts of stock on hand so large orders including multiples of products may take 7-10 days to ship. If you need your item sooner, or have any other requests, just let me know and I'll do my best to help.

Delivery Times
UK orders are sent First Class and usually arrive in 1-3 days.
International orders are sent Airmail and usually arrive in 5-21 days.

Shipping Rates
Check the cost of shipping before placing your order using the Shipping Rates page.

FREE SHIPPING ON ORDERS OVER £20!
If your order total is £20 or more you will get free shipping in the UK or discounted international shipping. What better excuse to splash out?

Gift Wrapping
Items can be gift wrapped to save you some time and effort – just remember to add gift wrapping for each item to your cart before you check out. You’ll find it on the checkout page.

Further Information
Please read my Shipping Information page for more detailed information

Returns
If you are not satisfied with your item please return as packaged and in unused condition within seven days of receipt for a full refund via PayPal, minus shipping costs. Any returned item that shows obvious signs of wear will not incur a refund. Custom orders can only be returned by agreement with myself. Please email me to discuss your problem before returning any items. Where the return policy differs, it will be stated in the item description.

Please see my Returns Policy for more detailed information.

Contact Details
You can email me at hello AT askingfortrouble.org with any questions, problems or feedback.

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